Opening hours
Daily, 9:00 am – 11:30 pm (Dubai time). Messages sent outside these hours are answered the next morning.
Where the cruises start
Dubai Marina Walk, Dubai Marina, Dubai, United Arab Emirates. The exact pier number and boarding gate are sent with your booking confirmation. Open Dubai Marina Walk in Google Maps.
Getting there
- Metro: DMCC and Sobha Realty stations on the Red Line, then a short walk or tram ride.
- Tram: the Dubai Marina tram stops are a short walk from Marina Walk.
- Taxi or car: ask for Dubai Marina Walk; public parking is available in the Marina malls nearby.
Please arrive at the pier at least 20 minutes before departure.
Changing or cancelling a booking
Reply to your confirmation email or send us a WhatsApp message with your name, booking reference and cruise date. Changes and cancellations are free up to 24 hours before departure; the details are in our cancellation and refund policy.
Before you write
Many questions about prices, timings, food and children are answered in the FAQ and on each cruise page.